About Us

Globe Telecom, Inc. is the number one mobile brand in the Philippines and the purveyor of the Filipino digital lifestyle. We provide cellular, broadband and mobile data services by focusing on enriching our content offerings amid customers' growing preference for multimedia platforms across multiple screens and devices.

Supported by over 6,800 employees; with 1.08 million retailers, distributors, suppliers and business partners nationwide, serving over 55 million customers, we operate one of the largest, most technologically-advanced and robust mobile, fixed line and broadband networks in the country, providing reliable communications services to individual customers, small and medium-sized businesses, and corporate and enterprise clients.

Our principal shareholders are Ayala Corporation and Singtel, both industry leaders in their respective countries and in the region. We are a member of Bridge Alliance, Asia Pacific's leading mobile alliance of 36 mobile carriers with a combined customer base of over 680 million. Globe operates internationally with presence in over ten countries and 736 roaming partners.

The executive office of Globe is located at The Globe Tower, 32nd Street corner 7th Avenue, Bonifacio Global City, Taguig, Metro Manila, Philippines.

Vision

The happies customers, employees, and shareholders.

 

Mission

We create a wonderful world for people, businesses, and the nation.

 

Values

We put customers first.
Our people make the difference.
We act with integrity.
We care like an owner.
We keep things simple.
To us, it's be fast or be last.

 

Best Emerging Market Operator
18th Annual Telecom Awards

Best Use of Mobile in Emergency and Humanitarian Situations: 
BPI Globe BanKO
20th Global Media Awards

Silver Stevie for Human Resources Department of the Year – Computer Services & Telecommunications
Silver Stevie for Customer Service Team of the Year – Telecommunications
Bronze Stevie for Customer Service Department of the Year – All other industries
Bronze Stevie for Best New Product or Service of the Year (Consumer Products): GCash Mastercard
2015 International Business Awards (Stevie)

Gold Stevie for Best Use of Technology in Customer Service (All Other Industries)
Silver Stevie for Innovation in Customer Service (Telecommunications)
Bronze Stevie for Back-Office Customer Service Team of the Year (All Other Industries)
9th Annual Stevie Awards for Sales & Customer Service

Corporate Governance Top 50 Publicly Listed Companies for ASEAN
Corporate Governance Top 3 Publicity Listed Companies in the Philippines

ASEAN Corporate Governance Awards

Top 5 Publicly Listed Companies in the Philippines
2015 PSE Bell Awards for Excellence in Corporate Governance

Top 5 Best Managed Public Companies
Top 5 Best Investor Relations
Top 3 Most Committed to Paying Good Dividends
Top 3 Best CEO for Ernest Cu
Top 10 Best Corporate Governance

Finance Asia's 15th edition of Asia's Best Companies

Ernest Cu (One of the Ten Operators from Asia) 
2015 Global Telecoms Business Power 100

Renato Jiao: 2015 People Manager of the Year
People Management Association of the Philippines

Glenn Estrella: Most Promising Category
2015 Asia Pacific Entrepreneurship Awards

Telecom Service Provider of the Year
Mobile Service Provider of the Year
Frost & Sullivan Philippines Excellence Awards 2015

Highly commended in Best Consumer Engagement Campaign:
Project 1Phone

6th Annual Responsible Business Awards

Bronze Award in Best Crisis Management
PR Awards 2015 South-East Asia

Silver Award in Crisis or Issues Management Campaign of the Year: Neutralizing Fair Use Policy sentiments
PRWeek Awards Asia 2015

Gold Award in Specialized Annual Report: Combined Annual & Sustainability Report: "Let's Create a Wonderful World"
2015 International Annual Report Competition (ARC) Awards

Gold Award in Telecommunications' Annual Report: "Let's Create a Wonderful World"
Silver Award in Telecommunications' Sustainability Report: "Let's Create a Wonderful World"
League of American Communications Professionals (LACP) 2014 Vision Awards

Gold Award in Advocacy category: Project Rainbow
Silver Award in Advocacy category: Project 1Phone
Bronze Award in Advocacy category: Project Greatness

9th Asia-Pacific Tambuli Awards

National Winner for Large – Non-Agri-Based Category
Land Bank's Gawad KAAGAPAY (Korporasyon na Kaagapay sa Ating Ganap na Tagumpay)

Bronze in Advocacy Marketing Single Medium PR Category: Globe #ProjectWonderful
Bronze in Advocacy Marketing Single Medium TV Category: Globe #StopSpam
Bronze in Internal Communications Programs Category: Globe "Give"
PANAta Awardee in Advocacy Marketing Integrated Program Category: Globe Project 1Phone
2015 PANAta Marketing Effectiveness Awards

1.    GSM Association (GSMA)

2.    IT and Business Process Association of the Philippines (IBPAP)

3.    Philippine Association of National Advertisers (PANA)

4.    Internet and Mobile Marketing Association of the Philippines (IMMAP)

5.    Philippine Business for the Environment (PBE)

6.    Pollution Control Association of the Philippines, Inc. (PCAPI)

7.    Corporate Network for Disaster Response (CNDR)

8.    National Disaster Risk Reduction Management Council (NDRRMC)


Reporting Parameter
The 2015 Annual & Sustainability report covers data from January 1, 2015 to December 31, 2015. Select data from previous year may we included to quantify and show year-on-year comparison, if applicable.

Majority of the report covers operations from Globe Telecom, Inc., Innove Communications, and G-Xchange, Inc. particularly on the environmental aspects namely waste data and energy consumption, as well as social aspects like volunteerism, customer feedback, economic workforce, occupational health and safety particularly for our manpower and our subsidiaries in the Philippines from our corporate offices to infrastructures. We have aligned our sustainability reporting with the Global Reporting Initiative (GRI) G4 Framework since 2013. Out report has also undergone third party external assurance.