About Us

Globe Telecom, Inc. is the number one mobile company in the Philippines. We provide cellular, broadband, and mobile data services, recognizing the growing preference of our customers towards content-rich offerings and multimedia applications that enhance the Filipino digital lifestyle.

 

Supported by 7,180 employees, with over 1.1 million retailers, distributors, suppliers, and business partners nationwide, and serving more than 65 million customers, we operate one of the largest, most technologically advanced, and robust mobile, fixed line, and broadband networks catering to individual customers, small and medium-sized businesses as well as corporate and enterprise clients. We believe that with first-world internet connectivity, we can help drive a nation that is admired all over the world.

 

Our principal shareholders are Ayala Corporation and Singtel, both industry leaders in their respective countries and in the region. We are a member of Bridge Alliance, a partnership of 34 mobile operators from Asia-Pacific, Middle East, and Africa with a combined customer base of over 800 million customers. Globe operates internationally with presence in over 236 calling destinations worldwide.

 

The executive office of Globe is located at The Globe Tower, 32nd Street corner 7th Avenue, Bonifacio Global City, Taguig, Metro Manila, Philippines, 1634.


The Globe Purpose
Globe Telecom has risen to become the country’s leading mobile company, driving highly customer-centric value with keen focus on enriching Filipino lives in the digital age. True to our nature of innovation and going beyond achieving business success, Globe sought and found a purpose larger than itself to serve customers more meaningfully.

 

Our new purpose is expected to further enhance our Circle of Happiness where happy and engaged employees deliver wonderful customer experiences and strong business growth for happy shareholders. As a purpose-led organization, we are poised to create wonderful, positive, and sustainable impact to society.


Vision
We see a Philippines where families’ dreams come true, businesses flourish, and the nation is admired.


Mission
We create wonderful experiences for people to have choices, overcome challenges, and discover new ways to enjoy life.


Purpose
In everything we do, we treat people right to create a Globe of Good.


Values
We put customers first.
We value people and together, we make the difference.
We act with integrity.
We care like an owner.
We keep things simple.
We move fast, we are better, every day.

* View the complete Vega Telecom, Inc. group.
**Globe Telecom's stake in these companies are from a joint venture agreement signed by Globe's subsidiary and other joint venture companies.
***The company ceased operations in 2016 or is in the process of winding down.

Telecom Service Provider of the Year
2016 Frost & Sullivan Asia Pacific ICT Award

 

Asiamoney Best Managed Large Cap Company Philippines
2016 Asiamoney Best Managed Company Awards

 

1st in Best Disclosure and Transparency Philippines
4th in Best Overall for Corporate Governance Philippines
2016 Asiamoney Corporate Governance Poll

 

3rd Place, Honored Companies in the Telecommunications Sector
Ernest Cu: 2nd Place, Overall Best CEO for Telecommunications
Ernest Cu: 3rd Place, Sell-Side Best CEO
Institutional Investor's 2016 All Asia (ex-Japan) Executive Team

 

Ernest Cu (One of the Ten Operators from Asia)
2016 Global Telecoms Business Power 100
Philippines Company of the Year 2016 (Top 15)
Philippines Diversified Telecommunication Services Company of the Year 2016

 

Charlton EastColes Corporate Performance Awards 2016
Platinum Award for Excellence in Governance, CSR, and Investor Relations
The Asset Corporate Awards 2016

 

Most Committed to Corporate Governance
Best in Investor Relations
Best CEO: Ernest Cu
FinanceAsia: Asia's Best Companies 2016

 

2016 Global High Performance Companies Norm
Willis Towers Watson

 

Runner up, Ethics and Governance
ASEAN Corporate Sustainability Summit 2016 Awards

 

Ranked 77, Top 100 Sustainability Reports Worldwide
Ranked 22, Top 80 Sustainability Reports in the Asia Pacific Region
Gold Award Worldwide for Sustainability Report
Bronze Award in the Asia-Pacific Region for Best In-House Report
League of American Communications Professionals' 2016 Visions Awards

 

Bronze Award in Specialized Annual Report: Combined Annual and Sustainability Report
2016 ARC Awards International

 

Best Payment Deployment in Asia: Globe GCash and Amdocs
Global Payments Awards

 

Top Corporate Governance Awardee
1st Institutional Investors' Corporate
Governance Awards

 

Mobile Service Provider of the Year
Telecom Service Provider of the Year
2016 Frost & Sullivan Philippines Excellence Awards

 

Branded Communications on Love of Country and Respect for National Customs and Traditions for Globe myBusiness Inspiring Success Campaign
Advocacy Communications on Reverence for Family Unit or Marriage or Responsible Parenthood for #LetDadKnow Campaign
Branded Communications on Reverence for Family Unit or Marriage or Responsible Parenthood for Globe x Star Wars Campaign
2016 ARAW Values Awards

 

Silver Anvil Award in Public Relations Programs Directed at Specific Stakeholders:
Entrepreneurship / Job Generation / SME for Globe myBusiness Inspiring Success Campaign
52nd Anvil Awards

  1. 1. GSM Association (GSMA)
  2. 2. IT and Business Process Association Philippines (IBPAP)
  3. 3. Philippine Association of National Advertisers (PANA)
  4. 4. Internet and Mobile Marketing Association of the Philippines (IMMAP)
  5. 5. Philippine Business for the Environment (PBE)
  6. 6. Pollution Control Association of the Philippines, Inc. (PCAPI)
  7. 7. Corporate Network for Disaster Response (CNDR)
  8. 8. National Disaster Risk Reduction Management Council (NDRRMC)
  9. 9. Philippine Disaster Resilience Foundation (PDRF)


Reporting Parameters
The 2016 Financial and Sustainability Report covers data from January 1, 2016 to December 31, 2016. Select data from previous year may be included to quantify and show year-on-year comparison, if applicable.

We have limited the reporting coverage to Globe Telecom, Inc., Innove Communications, and G-Xchange, Inc. particularly on the environmental, social, and governance aspects. Economic covers operations from Globe Telecom, Inc. and our subsidiaries with 100% ownership. We have aligned our sustainability reporting with the Global Reporting Initiative (GRI) Standard framework. This report has been prepared in accordance with the GRI Standards: Core option and 23 Specific Disclosures. Our report has undergone third party external assurance conducted by DNV-GL.